What CTS360 Provides

Microsoft 365 Services for SMEs in Singapore and Malaysia

From the initial setup to ongoing administration, CTS360 manages the technical side of your Microsoft 365 environment so your team can focus on work.

Business Email Setup

Microsoft 365 tenant setup, custom domain email, Outlook configuration, shared mailboxes, distribution groups, and email aliases for your whole team.

Teams & Collaboration

Microsoft Teams setup, channels, shared calendars, and file organisation so your team can communicate and collaborate efficiently — in the office and remotely.

OneDrive & SharePoint

OneDrive configuration, SharePoint site setup, departmental document libraries, shared drives, access permissions, and external sharing controls.

Security & Access

User account setup, access permissions, multi-factor authentication, password policies, and employee access removal when staff leave the business.

Email & File Migration

Migration of existing email accounts, contacts, calendar entries, and documents from previous platforms to Microsoft 365 with minimal disruption.

Ongoing Administration

Licence administration, new user onboarding, leavers access removal, and regular system reviews as part of a managed IT support plan.

Microsoft 365 includes OneDrive and SharePoint for file storage. However, files stored in the cloud may still be accidentally deleted, overwritten, or affected by a compromised account. CTS360 can recommend a separate Microsoft 365 backup layer where appropriate.

Practical Use Cases

What Microsoft 365 Enables for SMEs

Company Email

Professional email on your own domain for every employee.

Remote Work

Secure access to files, email, and applications from anywhere.

Team Communication

Teams chat, video calls, and shared channels for internal teams.

Document Sharing

Departmental folders, shared records, and version-controlled documents.

Shared Calendars

Shared calendars and meeting scheduling across the team.

Multi-Branch

Consistent email and file access across multiple locations.

User Control

Add and remove users, reset passwords, and manage permissions centrally.

MFA Protection

Multi-factor authentication to help protect accounts from unauthorised access.

Set Up or Improve Your Microsoft 365 Environment

Whether you are migrating from another platform, setting up for the first time, or need better administration, CTS360 can help.